Senior Manager, ServiceNow AI Transformation

EY; Boca Raton (FL); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits

Flexible vacation policy

Hybrid work model

Job summary

At EY, we are seeking a Senior Manager for our ServiceNow AI Architect team. You will lead transformation projects, engaging with clients to drive innovation and deliver cutting-edge solutions.

The ideal candidate will have significant experience with ServiceNow and AI, alongside the ability to manage client relationships and mentor teams. This role offers a dynamic environment to shape the future of solutions that improve business processes.

Qualifications

• Minimum 5-7 years of relevant ServiceNow implementation experience.
• Experience in ServiceNow's AI solutions including Now Assist.
• Demonstrated experience leading teams in a client-facing role.

Responsibilities

• Lead ServiceNow Transformation teams in a client-facing role.
• Manage engagement delivery and client relationships.
• Develop resource plans and budgets for engagements.

Skills

Project management

Technical expertise

Interpersonal skills

Client relationship management

ServiceNow AI capabilities

Data pipeline optimization

Business acumen

Education

Bachelor's degree

Master's degree preferred

Tools

ServiceNow

AI Control Tower

MCP servers

Job description

At EY, we are seeking a Senior Manager for our ServiceNow AI Architect team. You will lead transformation projects, engaging with clients to drive innovation and deliver cutting-edge solutions.

The ideal candidate will have significant experience with ServiceNow and AI, alongside the ability to manage client relationships and mentor teams. This role offers a dynamic environment to shape the future of solutions that improve business processes.