Senior Manager, ServiceNow AI Transformation

EY; Las Vegas (NV); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits

Flexible vacation policy

Hybrid work model

Job summary

EY is actively seeking a ServiceNow AI Architect Senior Manager to lead transformation teams in a client-facing role. You will be responsible for driving innovation and managing client relationships while overseeing project delivery. This role requires a blend of technical expertise and interpersonal skills, with a focus on implementing AI-driven solutions and developing successful project strategies.

Your successful background in ServiceNow implementations, combined with strong leadership abilities, will help shape the future of our clients' business. At EY, you will take part in building a better working world.

Qualifications

• 5-7 years relevant experience in ServiceNow implementation.
• Experience implementing ServiceNow's AI solutions.
• Experience leading teams and supervising others.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Accountable for program/project management and engagement economics.
• Lead and support AI-driven transformation projects.

Skills

Technical expertise

Interpersonal skills

Sales activities support

Program management

Client relationship management

ServiceNow AI capabilities

Data pipeline optimization

Agile delivery models

Education

Bachelor's degree

Master's degree (preferred)

Tools

ServiceNow

NOW Assist

AI Control Tower

Job description

EY is actively seeking a ServiceNow AI Architect Senior Manager to lead transformation teams in a client-facing role. You will be responsible for driving innovation and managing client relationships while overseeing project delivery. This role requires a blend of technical expertise and interpersonal skills, with a focus on implementing AI-driven solutions and developing successful project strategies.

Your successful background in ServiceNow implementations, combined with strong leadership abilities, will help shape the future of our clients' business. At EY, you will take part in building a better working world.