Senior Manager, ServiceNow AI Transformation

EY; Birmingham (AL); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Hybrid work model

Job summary

EY is seeking a Senior Manager for their ServiceNow AI Architect role to lead transformation teams and help clients implement cutting-edge AI solutions. This position involves managing client relationships and delivery while ensuring project success and innovation.

The ideal candidate will have extensive experience in ServiceNow implementations and a strong grasp of AI capabilities. Join EY to shape a better working world while making significant impacts in diverse teams.

Qualifications

• 5-7 years of relevant ServiceNow implementation experience.
• Experience implementing ServiceNow's AI solutions.
• Excellent consulting and interpersonal skills.

Responsibilities

• Lead and manage ServiceNow Transformation teams.
• Develop resource plans and budgets for engagements.
• Drive innovation in AI solutions.

Skills

ServiceNow AI capabilities

Project management

Client relationship management

Team leadership

Agile delivery models

Data pipeline optimization

Prompt engineering

Education

Bachelor's degree

Master's degree preferred

Tools

ServiceNow

MCP servers

Agent‑to‑Agent protocols

Job description

EY is seeking a Senior Manager for their ServiceNow AI Architect role to lead transformation teams and help clients implement cutting-edge AI solutions. This position involves managing client relationships and delivery while ensuring project success and innovation.

The ideal candidate will have extensive experience in ServiceNow implementations and a strong grasp of AI capabilities. Join EY to shape a better working world while making significant impacts in diverse teams.