Senior Manager, ServiceNow AI Transformation

EY; Houston (TX); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

401(k) plans

Job summary

Join EY as a Senior Manager for ServiceNow AI Architect, shaping AI-driven transformations while leading cross-functional teams. This role involves client engagements, building robust AI solutions, and providing assurance on project management.

The ideal candidate will have extensive ServiceNow experience and a blend of technical and interpersonal skills. EY offers competitive compensation based on performance with comprehensive benefits.

Qualifications

• 5-7 years of ServiceNow implementation experience.
• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience with designing multi-LLM architectures.

Responsibilities

• Lead ServiceNow Transformation teams and manage client relationships.
• Accountable for program/project management and engagement economics.
• Facilitate client process design sessions as engagement manager.

Skills

Sales activities

ServiceNow transformation

Client relationship management

Agile delivery models

AI-driven solutions

Project management

Data pipelines

Team leadership

Education

Bachelor's degree

Master's degree (preferred)

Tools

ServiceNow NOW Assist

AI Control Tower

Job description

Join EY as a Senior Manager for ServiceNow AI Architect, shaping AI-driven transformations while leading cross-functional teams. This role involves client engagements, building robust AI solutions, and providing assurance on project management.

The ideal candidate will have extensive ServiceNow experience and a blend of technical and interpersonal skills. EY offers competitive compensation based on performance with comprehensive benefits.