Senior Manager, ServiceNow AI Transformation

EY; Secaucus (NJ); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

401(k) plan

Job summary

EY is seeking a ServiceNow AI Architect Senior Manager to spearhead AI-driven transformations. This role requires strong expertise in ServiceNow implementation and client management. The successful candidate will lead a team in delivering innovative solutions that enhance business processes.

You will collaborate closely with clients, driving strategic initiatives and managing project timelines. This is an opportunity to shape the future of AI in consulting, providing thought leadership and ensuring effective delivery of AI solutions.

Qualifications

• 5-7 years relevant experience in ServiceNow implementation.
• 2-5 years of ServiceNow NOW Assist implementation experience.
• ServiceNow certification required.

Responsibilities

• Lead ServiceNow Transformation teams.
• Manage client relationships and project delivery.
• Ensure engagement objectives are met.

Skills

ServiceNow implementation experience

AI capabilities

Sales activities

Project management

Client relationship building

Agile methodologies

Team leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

ServiceNow NOW Assist

Data pipelines

MCP servers

Job description

EY is seeking a ServiceNow AI Architect Senior Manager to spearhead AI-driven transformations. This role requires strong expertise in ServiceNow implementation and client management. The successful candidate will lead a team in delivering innovative solutions that enhance business processes.

You will collaborate closely with clients, driving strategic initiatives and managing project timelines. This is an opportunity to shape the future of AI in consulting, providing thought leadership and ensuring effective delivery of AI solutions.