Senior Manager, ServiceNow AI Transformation

EY; Hartford (CT); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits

Flexible vacation policy

401(k) plan and pension

Job summary

EY is seeking a ServiceNow AI Architect Senior Manager who will lead teams in AI-driven transformations. In this role, you will develop and manage client relationships and oversee the design of innovative solutions that leverage AI technologies. Your expertise will be crucial in optimizing processes and ensuring successful project delivery.

The ideal candidate will have extensive experience in ServiceNow implementations, a strong technical background, and the ability to lead diverse teams effectively. Join EY in shaping the future of consulting and technology.

Qualifications

• 5-7 years of relevant ServiceNow implementation experience.
• Experience in AI-driven transformations.
• Ability to lead teams and engage with senior executives.

Responsibilities

• Lead ServiceNow transformation teams and manage client relationships.
• Develop resource plans and budgets for engagements.
• Drive innovation through AI thought leadership and solutions.

Skills

Sales activities support

ServiceNow enabled transformations

Engagement management

Client relationship management

Problem solving

Leadership and mentoring

Technical acumen

Multi-agent system design

Education

Bachelor's degree

Master's degree (preferred)

Tools

ServiceNow AI solutions

MCP servers

Data pipelines

Job description

EY is seeking a ServiceNow AI Architect Senior Manager who will lead teams in AI-driven transformations. In this role, you will develop and manage client relationships and oversee the design of innovative solutions that leverage AI technologies. Your expertise will be crucial in optimizing processes and ensuring successful project delivery.

The ideal candidate will have extensive experience in ServiceNow implementations, a strong technical background, and the ability to lead diverse teams effectively. Join EY in shaping the future of consulting and technology.