Senior Manager, ServiceNow AI Transformation

EY; Buffalo (NY); Hybrid; USD 205,900 - 445,700; Full time

Benefits offered by this job

Comprehensive compensation and benefits

Flexible vacation policy

401(k) plans

Medical and dental coverage

Job summary

Join EY as a ServiceNow AI Architect Senior Manager, a crucial role in leading transformation teams in a rapidly growing sector. You will define AI-driven strategies, manage client relationships, and spearhead the design and implementation of cutting-edge solutions to overcome complex business challenges.

With a blend of management and technical expertise, you will develop comprehensive end-to-end strategies and collaborate with multi-disciplinary teams to enable AI transformation. Be part of shaping EY's thought leadership in AI while contributing to client success.

Qualifications

• 5-7 years of relevant experience in ServiceNow implementation and/or equivalent platform implementation.
• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience implementing ServiceNow’s AI solutions.

Responsibilities

• Leading engagement delivery and managing client relationships.
• Accountable for program/project management.
• Developing resource plans and budgets for engagements.

Skills

Technical expertise

Interpersonal skills

Sales activities

Project management

Client relationship management

Business acumen

ServiceNow AI capabilities

Team leadership

Education

Bachelor's degree

Master's degree (preferred)

Tools

ServiceNow

MCP servers

AI-driven solutions

Job description

Join EY as a ServiceNow AI Architect Senior Manager, a crucial role in leading transformation teams in a rapidly growing sector. You will define AI-driven strategies, manage client relationships, and spearhead the design and implementation of cutting-edge solutions to overcome complex business challenges.

With a blend of management and technical expertise, you will develop comprehensive end-to-end strategies and collaborate with multi-disciplinary teams to enable AI transformation. Be part of shaping EY's thought leadership in AI while contributing to client success.