Senior Manager, ServiceNow AI Transformation

EY; Providence (RI); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

Performance-based rewards

Job summary

EY is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and drive AI-enabled changes for clients. This role involves managing client relationships and ensuring successful project delivery.

Ideal candidates will possess strong interpersonal skills, experience with ServiceNow's AI solutions, and the ability to mentor sizeable teams. EY offers a comprehensive benefits package and promotes a hybrid work environment.

Qualifications

• 5-7 years of relevant experience in ServiceNow implementation.
• Strong interpersonal skills and excellent business acumen.
• Ability to manage 2-3 engagements and mentor teams.

Responsibilities

• Lead ServiceNow Transformation teams.
• Manage client relationships and engagement delivery.
• Develop resource plans and engagement budgets.

Skills

ServiceNow expertise

Client relationship management

Project management

Technical delivery

Sales support

Data pipeline development

Team leadership

Excellent communication

Education

Bachelor’s degree in relevant field

Master’s degree preferred

Tools

ServiceNow NOW Assist

AI Control Tower

Agile and Waterfall methodologies

Job description

EY is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and drive AI-enabled changes for clients. This role involves managing client relationships and ensuring successful project delivery.

Ideal candidates will possess strong interpersonal skills, experience with ServiceNow's AI solutions, and the ability to mentor sizeable teams. EY offers a comprehensive benefits package and promotes a hybrid work environment.