Senior Manager, ServiceNow AI Transformation

EY; Nashville (TN); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental coverage

Pension and 401(k) plans

Job summary

EY is seeking a ServiceNow AI Architect Senior Manager to lead client-facing transformation teams. In this role, you will help businesses upgrade their processes with innovative AI-driven solutions while managing client relationships and project delivery.

You will have the opportunity to mentor multidisciplinary teams and shape EY’s strategic point of view on AI innovations. The ideal candidate should possess a strong technical background in ServiceNow solutions and a proven record of client management.

Join EY to contribute to building a better working world while advancing your career in a globally connected organization.

Qualifications

• 5-7 years of relevant experience in ServiceNow implementation.
• Experience in leading teams and supervising others.
• Ability to develop technical roadmaps.

Responsibilities

• Manage client relationships and engagement delivery.
• Lead teams in project management and delivery.
• Design and implement AI-driven solutions.

Skills

Drive and support sales activities

Ability to manage multiple engagements

Expertise in ServiceNow AI capabilities

Proficiency in data pipelines for AI solutions

Communication and negotiation skills

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

ServiceNow

NOW Assist

AI Control Tower

Job description

EY is seeking a ServiceNow AI Architect Senior Manager to lead client-facing transformation teams. In this role, you will help businesses upgrade their processes with innovative AI-driven solutions while managing client relationships and project delivery.

You will have the opportunity to mentor multidisciplinary teams and shape EY’s strategic point of view on AI innovations. The ideal candidate should possess a strong technical background in ServiceNow solutions and a proven record of client management.

Join EY to contribute to building a better working world while advancing your career in a globally connected organization.