Senior Manager, ServiceNow AI Transformation

EY; Washington (District of Columbia); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Health and wellness benefits

Job summary

EY is seeking a motivated ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. You will drive innovation through the design of AI-driven solutions and collaborate with clients to address complex challenges.

The ideal candidate has strong experience in ServiceNow implementations, client management, and a passion for leveraging technology to improve business processes. Join EY in shaping a better working world.

Qualifications

• 5-7 years relevant experience in ServiceNow implementation.
• Experience implementing ServiceNow’s AI solutions.
• Ability to manage 2-3 engagements with multi-disciplinary teams.

Responsibilities

• Lead ServiceNow Transformation teams and manage client relationships.
• Develop resource plans and budgets for engagements.
• Spearhead EY’s AI thought leadership and drive innovation.

Skills

ServiceNow AI capabilities

Business acumen

Project management

Client relationship building

Agile delivery models

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow

MCP servers

Job description

EY is seeking a motivated ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. You will drive innovation through the design of AI-driven solutions and collaborate with clients to address complex challenges.

The ideal candidate has strong experience in ServiceNow implementations, client management, and a passion for leveraging technology to improve business processes. Join EY in shaping a better working world.