Senior Manager, Remote Operations & Performance

Centene Corp.; Michigan; Hybrid; USD 108,000 - 199,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible remote/hybrid/work schedules

Job summary

Centene Corp. is seeking a senior program leader to identify, oversee, and manage strategic initiatives that drive performance across health plan operations and organizations.

The role emphasizes quality, cost control, and risk management while aligning with state and organizational standards. The ideal candidate will have a track record in large-scale programs, Medicaid or care management exposure, and strong metrics-driven leadership.

Qualifications

• Bachelor's degree in business or related field, or equivalent experience.
• Minimum 5+ years in organizational strategy or performance management.
• Minimum 3+ years of management experience.

Responsibilities

• Develop a multi-year performance road map and lead strategic planning to drive success.
• Define performance standards and monitor progress to ensure alignment with metrics and quality standards.
• Analyze data from diverse sources to refine metrics and deliver actionable insights through reports.
• Initiate and manage special projects to streamline processes, boost productivity, and improve accuracy.
• Collaborate across teams to design, develop, and implement policies and practices.
• Build partnerships with health plans, BTS teams, and cross-functional units; oversee training when needed.
• Identify internal/external customers and define service-level expectations; drive process improvements.
• Hire, train, and develop high-performing teams to support organizational goals.
• Performs other duties as assigned and complies with policies.

Skills

Leadership

Performance management

Data analysis

Project management

Team development

Cross-functional collaboration

Education

Bachelor's degree in business or related field

5+ years in organizational strategy

3+ years management experience

Job description

Centene Corp. is seeking a senior program leader to identify, oversee, and manage strategic initiatives that drive performance across health plan operations and organizations.

The role emphasizes quality, cost control, and risk management while aligning with state and organizational standards. The ideal candidate will have a track record in large-scale programs, Medicaid or care management exposure, and strong metrics-driven leadership.