Senior Manager, Performance & Operations Strategy (Remote)

Centene Corp.; Illinois; Hybrid; USD 108,000 - 199,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work arrangements

Job summary

Centene Corp. in the United States seeks an experienced leader to oversee business operations and strategy, ensuring performance aligns with health plan and state requirements.

The role emphasizes strategic planning, performance management, and cross-functional collaboration across health plans and BTS teams, with a focus on quality and continuous improvement. The compensation reflects the scope and impact of the position.

Qualifications

• Bachelor's Degree in business or related field or equivalent experience is required.
• 5+ years in organizational strategy, performance management or related experience.
• 3+ years of management experience.

Responsibilities

• Develop and execute a multi-year performance road map to drive organizational success. Lead strategic planning efforts, design and implement key initiatives, and oversee performance management with a strong focus on quality, operational excellence, and continuous improvement.
• Define performance standards, monitor production progress, and prioritize work flows to ensure full compliance with state, federal, and organizational metrics and quality standards.
• Analyze data from diverse sources to refine and evolve metrics that measure departmental effectiveness. Deliver clear, actionable insights through comprehensive reporting and communication to drive meaningful changes.
• Initiate and manage special projects aimed at streamlining processes to enhance efficiency, boost productivity, and improve accuracy.
• Collaborate across teams to design, develop, and implement policies, procedures, and practices that optimize departmental operations.
• Build and sustain collaborative partnerships with health plans, BTS teams, and cross-functional business units. Provide oversight for training programs and business processes as needed to ensure alignment and efficiency.
• Work collaboratively with staff to identify internal and external customers and define their service-level expectations. Drive process improvements aimed at enhancing quality, reducing costs, and increasing satisfaction among key partners.
• Responsible for hiring, training, and development of high-performing teams to support organizational goals.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Leadership

Performance management

Data analysis

Project management

Cross-functional collaboration

Training & development

Education

Bachelor's Degree in business or related field

Job description

Centene Corp. in the United States seeks an experienced leader to oversee business operations and strategy, ensuring performance aligns with health plan and state requirements.

The role emphasizes strategic planning, performance management, and cross-functional collaboration across health plans and BTS teams, with a focus on quality and continuous improvement. The compensation reflects the scope and impact of the position.