Senior Manager, Personal Loan Growth & Strategy

Piper Companies; McLean (VA); Hybrid; USD 175,000 - 200,000; Full time

Job summary

Piper Companies is seeking a Senior Manager of Personal Loan Strategy to lead growth and strategic direction of the personal loan portfolio in McLean, Virginia. You will drive market expansion, optimize customer acquisition, and partner with risk, marketing, product, and technology teams.

This role requires 10+ years in strategy or consumer lending, a bachelor’s degree with master's preferred, and strong analytical skills with Excel, SQL, and Tableau.

Qualifications

• 10+ years of experience in strategy, business planning, product management, personal loans, consumer lending, or financial services.
• Bachelor's degree in a related field required; Master's degree preferred.
• Deep understanding of consumer lending, credit risk, lending economics, customer acquisition, and retention strategies.
• Proven experience developing and executing growth and market expansion strategies.
• Strong analytical skills with experience in market research, competitive intelligence, and data-driven decision-making.
• Demonstrated ability to lead complex, cross-functional strategic initiatives.
• Strong executive communication, leadership, and stakeholder management skills.
• Experience with Excel, SQL, Tableau, or similar analytics tools preferred.

Responsibilities

• Develop and execute strategies to grow the personal loan business across new customer segments, markets, and distribution channels.
• Conduct market research and competitive analysis to identify industry trends and expansion opportunities.
• Evaluate new products, pricing strategies, partnerships, and distribution opportunities to improve portfolio growth and profitability.
• Define and monitor KPIs related to financial performance, customer acquisition, engagement, and retention.
• Partner with Credit Risk, Marketing, Product, Operations, Finance, and Technology to optimize the customer journey and conversion rates.
• Leverage data analytics to improve lending strategies, underwriting efficiency, and portfolio performance.
• Identify cross-sell, up-sell, and customer lifetime value opportunities.
• Lead complex cross-functional initiatives and present strategic recommendations to senior leadership.
• Develop relationships with fintechs, financial institutions, and external distribution partners.

Skills

Strategy

Business planning

Product management

Personal loans

Consumer lending

Executive communication

Stakeholder management

Data analysis

Growth strategy

Market research

Education

Bachelor's degree

Master's degree preferred

Tools

Excel

SQL

Tableau

Job description

Piper Companies is seeking a Senior Manager of Personal Loan Strategy to lead growth and strategic direction of the personal loan portfolio in McLean, Virginia. You will drive market expansion, optimize customer acquisition, and partner with risk, marketing, product, and technology teams.

This role requires 10+ years in strategy or consumer lending, a bachelor’s degree with master's preferred, and strong analytical skills with Excel, SQL, and Tableau.