Senior Manager, Patient Support Analytics & Insights

Novo Nordisk A/S; Plainsboro Township (NJ); On-site; USD 120,000 - 223,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k)

FSA

Tuition reimbursement

Employee assistance

Parental leave

Time off policy

Job summary

Novo Nordisk A/S in Plainsboro, NJ, seeks a Senior Manager, Patient Support Data Intelligence to lead analytics, data integrity and reporting across the NovoCare Patient Support Platforms. You’ll work with Commercial Insights, IT, Data Governance and external partners to optimize program performance and ensure compliance.

The role requires a strong background in data management, LAAD data and pharmaceutical analytics, with a focus on driving insights and improvements in patient support

Qualifications

• Bachelor’s degree required with a minimum of 8 years in data management and reporting; advanced degree preferred.
• Proficiency in relational databases, query languages, data integration tools and data visualization tools required.
• Experience with pharmaceutical Longitudinal Access & Adjudication Data (LAAD) required.
• Documented experience in change processes, e.g., IT projects.
• Excellent oral and written communication skills.
• 5 years pharmaceutical industry experience required
• Proven ability to monitor, track and develop programs and adhere to timelines
• Strong analytical skills with ability to translate data into insights and actionable recommendations

Responsibilities

• Connect with stakeholders on reporting requirements, report delivery and performance management.
• Optimize, visualize and automate program performance retrospectively and prospectively.
• Prepare simple and complex ad hoc analyses and advanced projections using additional software and programming.
• Liaise with vendors and corporate partners related to Patient Support reporting, data and database management.
• Identify work-process efficiencies across Patient Support and related Commercial Operations.
• Prepare reports/documentation to assist audits and inspections (internal and regulatory).
• Design, develop and manage tools to facilitate business processes.
• Serve as a superuser for the Patient Support programs database.
• Manage IT projects to upgrade safety systems in coordination with IT, Global Safety and Product Safety.
• Develop and manage project plans and timelines with stakeholders and partners.
• Maintain robust compliance, quality and privacy standards in handling customer information.
• Manage and monitor projects, including data feeds and troubleshooting; provide ongoing guidance.

Skills

Relational databases

Query languages

Data visualization tools

LAAD data

Change management

Communication skills

Pharma industry experience

Education

Bachelor's degree

Advanced degree preferred

Job description

Novo Nordisk A/S in Plainsboro, NJ, seeks a Senior Manager, Patient Support Data Intelligence to lead analytics, data integrity and reporting across the NovoCare Patient Support Platforms. You’ll work with Commercial Insights, IT, Data Governance and external partners to optimize program performance and ensure compliance.

The role requires a strong background in data management, LAAD data and pharmaceutical analytics, with a focus on driving insights and improvements in patient support