Senior Manager, Patient Data Intelligence

Novo Nordisk; Plainsboro Township (NJ); On-site; USD 120,000 - 223,000; Full time

Job summary

Novo Nordisk is seeking a Senior Manager, Patient Support Data Intelligence to lead analytics, data integration and reporting for the NovoCare Patient Support Programs. The role drives performance insights, data integrity and process improvements across multiple data sources and databases.

You will oversee analytics, reporting, and vendor coordination, ensuring compliant handling of customer information while delivering actionable insights for program optimization. 0-10% travel may be required.

Qualifications

• Bachelor’s degree required; 8+ years in data management and reporting; advanced degree preferred.
• Proficiency with relational databases, query languages and data visualization tools.
• Experience with LAAD data and pharmaceutical data environments.
• Proven change management experience in IT projects.
• Excellent oral and written communication skills.
• 5 years pharma industry experience required.
• Proven ability to monitor, track and develop programs with timelines.
• Proven experience developing data visualization tools.
• Strong analytical skills translating data into insights.

Responsibilities

• Connect stakeholders on reporting requirements and performance management.
• Automate and visualize program performance; develop projections and analyses.
• Prepare ad hoc analyses and projections using additional software.
• Liaise with vendors and partners on reporting, data and database management.
• Identify work-process efficiencies across Patient Support and Commercial Operations.
• Prepare audits and regulatory documentation.
• Design tools to facilitate business processes.
• Serve as a superuser for Patient Support databases.
• Manage IT projects to upgrade safety systems; coordinate with IT and stakeholders.
• Develop project plans and timelines; ensure alignment with stakeholders.
• Maintain compliance, privacy and quality in handling customer information.
• Manage ongoing projects and vendor data feeds; provide status insights.

Skills

Communication skills

Data analysis

Program tracking

Change management

Adherence to timelines

Reporting insights

Customer data handling

Education

Bachelor's degree

Advanced degree preferred

Tools

Relational databases

SQL

Data visualization tools

Job description

Novo Nordisk is seeking a Senior Manager, Patient Support Data Intelligence to lead analytics, data integration and reporting for the NovoCare Patient Support Programs. The role drives performance insights, data integrity and process improvements across multiple data sources and databases.

You will oversee analytics, reporting, and vendor coordination, ensuring compliant handling of customer information while delivering actionable insights for program optimization. 0-10% travel may be required.