Senior Manager, Patient Insights (HS) | Research & Strategy

Moonlaketx; Miami (FL); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Learning environment

Impactful work

Flexible work-life balance

Career growth

Job summary

MoonLake is seeking a Senior Manager Patient Insights HS to generate actionable insights into the needs, motivations, barriers, and behaviors of people living with hidradenitis suppurativa.

You will translate priority questions into a focused research plan and independently manage qualitative and quantitative studies from design through recommendations, collaborating with Patient Marketing, Patient Services, and Medical.

Qualifications

• Bachelor’s degree required.
• Advanced degree (MSc, MBA, PhD, PharmD, or MD) preferred.
• Minimum 5 years of market research or insights experience in biotechnology, pharmaceuticals, or a healthcare-focused research agency.

Responsibilities

• Partner with stakeholders to identify priority HS patient questions and develop a research plan aligned with brand and launch milestones.
• Independently manage qualitative and quantitative HS patient research, including methodology selection, agency briefing, recruitment criteria, discussion guides and questionnaires, analysis, and reporting.
• Develop and apply HS patient segmentation based on needs, attitudes, motivations, barriers, and decision drivers.
• Serve as the day-to-day HS patient insights partner to Patient Marketing, Patient Services, and Medical.
• Integrate primary research, secondary data, and feedback into a current view of the HS patient experience; identify evidence gaps and opportunities.
• Manage research agencies, project scopes, timelines, and budgets to deliver high-quality insights.
• Define patient insight KPIs and establish baseline and ongoing tracking of awareness, understanding, attitudes, engagement, and journey barriers.

Skills

Qualitative and quantitative research

Narrative synthesis

Stakeholder collaboration

Education

Bachelor’s degree

Advanced degree preferred

Job description

MoonLake is seeking a Senior Manager Patient Insights HS to generate actionable insights into the needs, motivations, barriers, and behaviors of people living with hidradenitis suppurativa.

You will translate priority questions into a focused research plan and independently manage qualitative and quantitative studies from design through recommendations, collaborating with Patient Marketing, Patient Services, and Medical.