Senior Manager, Operations Programs & Support

Metropolitan Transportation Authority; New York (NY); Hybrid; USD 101,000 - 126,000; Full time

Benefits offered by this job

Telework 1 day per week

MTA transportation pass

Commuter benefits

Job summary

Metropolitan Transportation Authority is seeking a Senior Manager, Operations Program Support in New York. The role leads administrative and data-support functions for the Operations Office within the C&D division, directing managers and staff to ensure timely decisions and high-quality deliverables.

Applicants should have a bachelor’s degree and seven years of related experience, with at least three years in leadership.

Qualifications

• Bachelor's degree in a related field with seven years of experience.
• Three years in a managerial or supervisory role in a large organization.
• Experience with departmental operations, budgets, and administration preferred.
• Excellent organization, communication, and interpersonal skills.

Responsibilities

• Manage administrative functions across compensation, facility, timekeeping/payroll, and leave administration.
• Coordinate with related parties throughout C&D.
• Develop, analyze, report, and maintain data and systems supporting operations.
• Oversee budget activities for capital projects within a unit.
• Prepare data analysis, reporting, and presentations.
• Support data/document management for project management systems.

Skills

Management

Communication

Data analysis

Budgeting

Project management

Leadership

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office

Excel

Access

PowerPoint

PeopleSoft

Power BI

Teams

Job description

Metropolitan Transportation Authority is seeking a Senior Manager, Operations Program Support in New York. The role leads administrative and data-support functions for the Operations Office within the C&D division, directing managers and staff to ensure timely decisions and high-quality deliverables.

Applicants should have a bachelor’s degree and seven years of related experience, with at least three years in leadership.