Senior Manager, Litigation Docketing & Operations (Hybrid)

Norton Rose Fulbright; Tacoma (WA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Job summary

Norton Rose Fulbright US LLP seeks a Senior Manager, Litigation Docketing to lead the US docketing function, oversee a centralized team, and set operational standards across jurisdictions. This role offers a flexible hybrid work arrangement across US offices.

This position partners with IT and legal support to optimize processes, ensure data integrity, and maintain high-quality service while promoting continuity and professional growth.

Qualifications

• Bachelor's degree with 5-7 years of litigation docketing, calendaring, or case management experience in a law firm or similar legal environment and experience leading docketing, legal operations, or related professional staff.
• In lieu of a bachelor's degree, 10 years of relevant experience in litigation docketing, legal operations, or a related legal environment and 3+ years of experience leading docketing, legal operations, or related professional staff.
• Experience supporting litigation practices across multiple jurisdictions and offices; centralized docketing experience preferred.
• Knowledge of federal, state, appellate, and administrative court rules, procedures, and filing requirements.
• Strong expertise with litigation docketing and calendaring software such as Milana.

Responsibilities

• Lead the day-to-day operations of the firm's US litigation docketing function, ensuring consistent, accurate, and timely service delivery across jurisdictions.
• Establish and continuously enhance docketing procedures, workflows, training resources, and best practices to support scalable operations.
• Monitor court rule and procedural changes and ensure department processes, protocols, and systems remain current.
• Assess staffing, workflows, service levels, and operational needs, recommending improvements that strengthen efficiency, consistency, and business continuity.
• Partner with legal support leadership to align docketing operations with the firm’s broader litigation support strategy.

Skills

Docketing leadership

Litigation calendaring

Process improvement

Team management

Stakeholder partnership

Education

Bachelor's degree

Legal operations experience

Tools

Milana

Calendaring software

Job description

Norton Rose Fulbright US LLP seeks a Senior Manager, Litigation Docketing to lead the US docketing function, oversee a centralized team, and set operational standards across jurisdictions. This role offers a flexible hybrid work arrangement across US offices.

This position partners with IT and legal support to optimize processes, ensure data integrity, and maintain high-quality service while promoting continuity and professional growth.