Senior Manager, Litigation Docketing (Hybrid)

Phase2 Technology; Chicago (IL); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) and profit-sharing plans

Fertility benefits

Paid time off minimum 20 days

Parental leave (14 weeks)

Job summary

Norton Rose Fulbright US LLP is seeking a Senior Manager, Litigation Docketing to lead the firm’s US docketing operations across jurisdictions. You will establish procedures, supervise a centralized team, and ensure accurate, timely calendaring in support of the litigation practice.

The role offers a flexible hybrid work arrangement with some in-office attendance and after-hours work as needed, reporting to legal support leadership.

Qualifications

• Bachelor's degree with 5-7 years of litigation docketing, calendaring, or case management in a law firm or similar environment.
• In lieu of a bachelor's degree, 10 years of relevant docketing, legal operations, or related experience and 3+ years leading docketing staff.
• Experience supporting litigation practices across multiple jurisdictions and offices; centralized docketing experience preferred.
• Knowledge of federal, state, appellate, and administrative court rules, procedures, and filing requirements.
• Strong expertise with litigation docketing and calendaring software such as Milana.
• Experience upgrading or optimizing docketing and calendaring software platforms.
• Advanced ability to interpret court rules and perform complex deadline calculations.
• Demonstrated leadership skills with the ability to develop teams, manage priorities, and drive operational excellence.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills, with the ability to effectively partner with lawyers and support professionals.
• Proficiency with Microsoft Office and legal technology platforms.
• Ability to exercise sound judgement and maintain confidentiality.

Responsibilities

• Lead day-to-day operations of the US litigation docketing function across jurisdictions.
• Establish and enhance docketing procedures, workflows, and training resources.
• Monitor court rule changes and keep processes current.
• Assess staffing, workflows, service levels, and needs; implement improvements.
• Partner with legal support leadership to align docketing with firm strategy.
• Mentor and develop docketing staff, manage workload and succession planning.
• Ensure governance and quality control of docketing data and deadlines.
• Oversee platforms administration, upgrades, and reporting capabilities.

Skills

Leadership

Communication

Analytical thinking

Attention to detail

Problem-solving

Education

Bachelor's degree

10 years experience alternative to degree

Tools

Milana

Microsoft Office

Legal calendaring software

Job description

Norton Rose Fulbright US LLP is seeking a Senior Manager, Litigation Docketing to lead the firm’s US docketing operations across jurisdictions. You will establish procedures, supervise a centralized team, and ensure accurate, timely calendaring in support of the litigation practice.

The role offers a flexible hybrid work arrangement with some in-office attendance and after-hours work as needed, reporting to legal support leadership.