Senior Manager, Digital Experience & Conversion

Carnival Cruise Line; Seattle (WA); On-site; USD 150,000 - 190,000; Full time

Job summary

Seabourn seeks a Senior Manager, Web Experience to lead the digital guest journey across discovery, booking, and pre-cruise experiences, driving data‑driven optimization and commercial performance.

This role partners with Marketing, Revenue Management, Analytics, Product, and Technology, oversees content governance, publishing standards, QA, and agency relationships to ensure on-brand, high-quality experiences.

Qualifications

• Extensive experience leading web experience programs.
• Proven ability to drive optimization and conversion.
• Strong collaboration across Marketing, Analytics, Product and Tech.

Responsibilities

• Lead Web Experience Strategy & Digital Guest Journey Optimization initiatives across discovery, booking and pre-cruise stages.
• Oversee content governance, publishing standards, QA, and agency partnerships to ensure on-brand experiences.
• Drive data-informed optimization, testing strategies, and performance reporting for digital guest journeys.
• Mentor a team of web professionals and align priorities with marketing, revenue, and technology goals.

Skills

Leadership

Analytics

Cross-functional

Content strategy

SEO

Optimization

Job description

Seabourn seeks a Senior Manager, Web Experience to lead the digital guest journey across discovery, booking, and pre-cruise experiences, driving data‑driven optimization and commercial performance.

This role partners with Marketing, Revenue Management, Analytics, Product, and Technology, oversees content governance, publishing standards, QA, and agency relationships to ensure on-brand, high-quality experiences.