Digital Product Lead - Guest Experience Platform

CARNIVAL CRUISE LINES

Miami (FL)

On-site

USD 90,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Bonus program

Equity incentive plan

On-site Fitness center in Miami

Job summary

Carnival Cruise Line is seeking a Digital Product Manager to lead the development, launch, and support of Guest Technology digital products across booked, onboard, and post-cruise journeys in a fast-paced, cross-functional environment.

The role involves owning the end-to-end product lifecycle, partnering with engineering, design, CRM, content, revenue management, and ships teams, and delivering measurable business impact through data-driven decisions and a strong UX focus.

Qualifications

5+ years of experience in Product Management and/or Product Ownership in an agile environment.
Experience launching and maintaining successful iOS/Android apps; proficiency in mobile analytics.
Proficiency with BI, Sitecore, and ContentSquare; familiarity with UX/UI design and analytics.

Responsibilities

Oversees the product development lifecycle from ideation to launch, prioritizing features and backlog.
Develops a clear product strategy and maintains a roadmap aligned with goals.
Partners with cross-functional teams to ensure alignment and successful delivery.
Collaborates with UX/UI teams to develop an intuitive user experience and conducts usability testing.
Establishes and monitors business metrics and uses data to drive improvements.
Prepares updates and creates training and product documentation.
Drives continuous improvement and advances best practices within the team.