Senior Manager, Data Analytics – Portfolio Growth

Global Payments; Cincinnati (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Global Payments is seeking a Manager, Data Analytics, Portfolio Analytics to join our Global SMB team and help shape the future of global commerce.

You will lead analytics professionals, set priorities and roadmaps, and partner with senior leaders to translate insights into measurable commercial outcomes.

This role requires deep experience with SQL, Python, segmentation and predictive modeling, plus a track record of driving cross‑selling, retention and revenue.

Qualifications

• Proven experience leading analytics teams and setting priorities.
• Strong analytics focus on customer value optimization and revenue growth.
• Experience partnering with senior stakeholders to translate insights into business outcomes.
• Deep knowledge of advanced analytics methods (SQL, Python, segmentation, predictive modeling).

Responsibilities

• Lead, develop and inspire a team of analytics professionals, setting clear priorities, building capabilities and creating a culture of collaboration, curiosity and accountability.
• Set the analytics strategy and roadmap for the existing customer portfolio, ensuring the team focuses on opportunities that increase customer value, product adoption, engagement, retention and revenue.
• Guide the team in developing customer segmentation, predictive models, test-and-learn programs and optimization strategies focused on cross-selling, retention, dormancy reactivation and attrition reduction.
• Serve as a senior analytics partner to business leaders, translating commercial challenges into analytical priorities and turning complex insights into clear strategies and recommendations.
• Oversee the quality, scalability and effectiveness of the team's analytical work, including the use of transactional and financial data, SQL- and Python-based analysis, automation and performance measurement.

Skills

Team leadership

Analytics strategy

SQL

Python

Stakeholder mgmt

Education

Stats/CS/Eng/Finance

Tools

Snowflake

APIs

Salesforce

Job description

Global Payments is seeking a Manager, Data Analytics, Portfolio Analytics to join our Global SMB team and help shape the future of global commerce.

You will lead analytics professionals, set priorities and roadmaps, and partner with senior leaders to translate insights into measurable commercial outcomes.

This role requires deep experience with SQL, Python, segmentation and predictive modeling, plus a track record of driving cross‑selling, retention and revenue.