Senior Manager, Corporate Communications Ops

Publix Super Markets, Inc.; Lakeland (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Publix Super Markets, Inc. in Lakeland, FL, seeks a Manager of Corporate Communications Operations to optimize the department's processes and resources. You will enhance operational efficiency and support high-quality internal communications.

You will lead a team, manage budgets and vendor contracts, and develop onboarding and training programs. Strong strategic thinking, relationship-building, and clear written and verbal communication are essential.

Qualifications

• Bachelor’s degree in communications, business administration, organizational leadership or related field, or equivalent experience.
• Minimum six years of experience in public relations, journalism, business communication, or business management.
• At least four years of experience managing a direct report or leading a team.
• At least four years of experience managing projects.
• At least four years defining work processes and continuous improvements.
• At least one year of onboarding, training or retention program experience.
• At least one year reporting to department leadership.
• Experience analyzing workflows, resource use, metrics and procedures.
• Ability to drive process improvements and uphold standards.
• Familiarity with project management and analytics dashboards tools; knowledge of brand guidelines.

Responsibilities

• Oversee department workflows and timelines to ensure efficient execution.
• Lead and develop the team through coaching and training.
• Manage budgets, expenses, and vendor contracts for fiscal responsibility.
• Coordinate onboarding and training programs for associates.
• Maintain internal systems and documentation for transparency and consistency.

Skills

Public relations

Project management

Team leadership

Budget management

Analytics tools

MS Word

SharePoint

Excel

PowerPoint

Power BI

Tableau

Google Analytics

Education

Bachelor’s degree (required)

Master’s degree (preferred)

Tools

SharePoint

Tableau

Power BI

Google Analytics

Job description

Publix Super Markets, Inc. in Lakeland, FL, seeks a Manager of Corporate Communications Operations to optimize the department's processes and resources. You will enhance operational efficiency and support high-quality internal communications.

You will lead a team, manage budgets and vendor contracts, and develop onboarding and training programs. Strong strategic thinking, relationship-building, and clear written and verbal communication are essential.