Senior Manager, Commercial Accounts

Ramp Corp.; New York; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Flexible PTO

Centralized home-office equipment

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is seeking a Manager on the Commercial Account Management team to lead a group of Account Managers serving Ramp's fastest growing customers, driving revenue through expansion, renewal and retention with a white-glove, trusted-advisor approach.

You will coach the team to uncover multi-product expansion, own pipeline and forecasting, and develop scalable upsell/cross-sell strategies while adapting to Ramp's product and go-to-market changes.

Qualifications

• Lead and grow a high-performing Commercial Account Management team.
• Own pipeline, forecasting, and revenue targets with clear metrics.
• Develop scalable upsell/cross-sell strategies across a large book of business.
• Build consultative, trusted-advisor relationships with Ramp customers.

Responsibilities

• Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio
• Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks
• Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline
• Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team
• Equip your team with sales methodologies to uncover customer needs and pain points effectively
• Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers
• Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy
• Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers
• Hire and onboard top talent as the team scales

Skills

Team leadership

Sales leadership

CRM experience (Salesforce)

Prospecting

Consultative selling

C-level engagement

Data-driven

Communication

Project management

Entrepreneurial mindset

Tools

Salesforce

Job description

Ramp is seeking a Manager on the Commercial Account Management team to lead a group of Account Managers serving Ramp's fastest growing customers, driving revenue through expansion, renewal and retention with a white-glove, trusted-advisor approach.

You will coach the team to uncover multi-product expansion, own pipeline and forecasting, and develop scalable upsell/cross-sell strategies while adapting to Ramp's product and go-to-market changes.