Senior Manager, Business Sales & Cross-Functional Growth

Wurth Industry US; Bondurant (IA); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Maternity/Paternity leave

Tuition Reimbursement

Health benefits

401(k)

Job summary

Wurth Industry US is seeking a seasoned Business Unit Leader in Bondurant, IA to coordinate cross-functional teams across Inside Sales, Sourcing, Purchasing, and Engineering, delivering best-in-class service to our customers.

The role emphasizes achieving KPI targets, mentoring a large team, managing budgets, and driving continuous improvement. Occasional travel up to 40% is required with a focus on data-driven decisions and clear communication.

Qualifications

• Bachelor's Degree Preferred or equivalent experience.
• Minimum 7 years in customer service or related field.
• Proficient with Microsoft Outlook, Word and PowerPoint; Advanced Excel.
• Experience with SAP is advantageous.
• Strong analytical and communication skills.
• Ability to lead and mentor a large team.

Responsibilities

• Coordinate and lead cross-departmental functions to provide best-in-class service to assigned customers (IE. Inside Sales, Sourcing, Purchasing, Engineering, etc.).
• Achieve and/or exceed company plans and departmental KPI goals.
• Manages and Directs work of functional team, including hiring, corrective action, performance appraisals and pay review, budget and processes.
• Ability to lead and motivate a large team, manage performance, and foster a collaborative and productive work environment.
• Implement training programs to ensure staff are equipped with necessary skills and knowledge, including new employee onboarding.
• Manage workforce planning, staffing, and labor relations to meet operational requirements.
• Collaborate with the team to identify, research, and resolve customer issues using SAP and CPS.
• Supports Outside Sales on quotes and new opportunities
• Participates in Internal & External RAILs
• Supports and coaches team on the preparation of Wurth Business Reviews
• Control margining to maintain and meet company profitability objectives
• Coordinates projects within the department and in collaboration with other departments
• Oversight of the ECN process
• Ensure complete customer satisfaction is being met by team
• Understand and is capable of mentoring team on OR related topics
• Performs other duties, as assigned

Skills

Leadership

Cross-functional collaboration

Critical thinking

Data analysis

Communication skills

Project management

Education

Bachelor's Degree or equivalent experience

Tools

SAP

Salesforce

BI Tools

Job description

Wurth Industry US is seeking a seasoned Business Unit Leader in Bondurant, IA to coordinate cross-functional teams across Inside Sales, Sourcing, Purchasing, and Engineering, delivering best-in-class service to our customers.

The role emphasizes achieving KPI targets, mentoring a large team, managing budgets, and driving continuous improvement. Occasional travel up to 40% is required with a focus on data-driven decisions and clear communication.