Senior Business Sales Leader - Cross-Functional & KPI-Driven

Wurth Industry US; Brooklyn Park (MN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Maternity/Paternity leave after 1 year

Tuition reimbursement after 1 year

Health benefits

401(k)

Paid time off

Paid holidays

Job summary

Wurth Industry US seeks a seasoned leader to coordinate cross-functional teams and drive service excellence for assigned customers in Minnesota. You will lead a sizable team, manage budgets, and ensure alignment with company profitability goals.

The role requires strong analytical skills, experience with SAP and CPS, and the ability to mentor staff while advancing strategic initiatives. Travel up to 40% is expected.

Qualifications

• Bachelor's degree or equivalent experience is preferred.
• Minimum 7 years of customer service or related experience required.
• Strong MS Office skills (Outlook, Word, PowerPoint) and advanced Excel.
• Experience with SAP is advantageous.
• Excellent analytical and critical-thinking abilities.
• Ability to read POs, drawings, and vendor references.
• Strong cross-functional collaboration and communication skills.
• Ability to coach and mentor team members.
• Ability to manage budgets and staffing plans.
• Willingness to travel up to 40%

Responsibilities

• Coordinate and lead cross-departmental functions to deliver service excellence.
• Meet or exceed company and department KPI goals.
• Direct and develop a functional team, including hiring and performance reviews.
• Motivate large teams and foster a collaborative work environment.
• Implement training programs for staff onboarding and skills development.
• Manage workforce planning, staffing, and labor relations.
• Collaborate to resolve customer issues using SAP and CPS.
• Support Outside Sales on quotes and opportunities.
• Participate in Internal & External RAILs.
• Coach team on Wurth Business Reviews preparation.
• Control margins to meet profitability objectives.
• Coordinate projects across departments and manage ECN processes.
• Ensure complete customer satisfaction and mentor on OR topics.
• Perform other duties as assigned.

Skills

Leadership

Cross-functional collaboration

Budgeting

Data analysis

SAP

CPS

MS Excel

MS PowerPoint

MS Outlook

Communication

Mentoring

Travel readiness

Education

Bachelor's Degree or equivalent experience

Tools

SAP

CPS

FlexDeck

Salesforce

BI Tools

Job description

Wurth Industry US seeks a seasoned leader to coordinate cross-functional teams and drive service excellence for assigned customers in Minnesota. You will lead a sizable team, manage budgets, and ensure alignment with company profitability goals.

The role requires strong analytical skills, experience with SAP and CPS, and the ability to mentor staff while advancing strategic initiatives. Travel up to 40% is expected.