Senior Manager, Athletic Event Operations

Cleveland State University

Cleveland (OH)

Hybrid

USD 90,000 - 110,000

Full time

14 days+

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Job summary

Cleveland State University engages in athletic event operations management at the Division I level. The Assistant Athletic Director will oversee event-day operations, ensure venue safety, and deliver outstanding customer service in collaboration with CSU, NCAA, and league policies.

The role requires leadership in event operations with the ability to coordinate with multiple stakeholders, handle evenings/weekends, and maintain compliance.

Qualifications

  • Bachelor’s degree in sports management, physical education, or related field.
  • Four (4) years of progressively responsible experience in athletic event operations, venue operations, facility management, or event management within collegiate, professional, youth, or community athletics.
  • Ability to be flexible regarding daily work schedule, including evenings, weekends, and holidays.
  • Valid driver’s license and ability to establish and maintain driver eligibility under CSU Driving and Motor Vehicle Policy.
  • Knowledge of NCAA and conference rules; strong organizational and interpersonal skills; customer focus.

Responsibilities

  • Manages event operations for the Athletics Department.
  • Ensures successful Division I event-day operations in accordance with CSU, NCAA, and league policies.
  • Serves as a liaison with stakeholders to ensure event success, venue safety, and outstanding customer service.
  • Performs other functionally related duties as assigned.

Skills

Flexible schedule
Driver's license
Microsoft Office Suite
Organizational skills
Interpersonal skills
Customer focus
Written and verbal communication

Education

Bachelor's degree
Master's degree

Job description

Cleveland State University
Engaged Learning
Assistant Athletic Director, Athletic Event Operations

Business Title Assistant Athletic Director, Athletic Event Operations

Posting Category

Salary Grade

Salary Grade 07

Salary Plan

Salary Plan Professional Non Bargaining

Hiring Range /Pay Rate

Department

Department Description

Position Location

Position Location Main Campus

FTE

FTE 1.0

Job Summary

Manages event operations for the Athletics Department. Ensures successful Division I event-day operations for athletic events in accordance with Cleveland State University ( CSU ), NCAA , and league policies. Serves as a liaison with stakeholders to ensure event success, venue safety, and outstanding customer service. Performs other functionally related duties as assigned.

Minimum Qualifications

  • Bachelor’s degree preferably in sports management, physical education, or related field.
  • Four (4) years of progressively responsible experience in athletic event operations, venue operations, facility management, or event management within collegiate, professional, youth, or community athletics. Experience includes any graduate assistant or internship roles.
  • Ability to be flexible regarding daily work schedule, including the ability to work evenings, weekends, and holidays.
  • Valid driver’s license and ability to establish and maintain driver eligibility under CSU Driving and Motor Vehicle Policy.
Preferred Qualifications
  • Master’s degree preferably in sports management, physical education, or related field.
  • Leadership experience Leading Division I athletic event operations, with basketball event management experience strongly preferred.
Knowledge, Skills, and Abilities (KSAs)
  • Knowledge of NCAA and conference rules and legislation and committed to abiding by them.
  • Strong organizational and excellent interpersonal skills and have a “Customer Focus” attitude and delivery.
  • Ability to efficiently multi-task and provide responsiveness within and outside of the organization.
  • Possess the ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
  • Possess the ability to manage projects, meet deadlines and tackle emergencies and difficult situations.
  • Effective written and verbal communication skills and decision-making abilities.
  • Possess a high degree of confidentiality to available information.
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams and PowerPoint.
Requisition Number

Requisition Number PT0703961S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

Special Instructions to Applicants

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.


Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html . Mailed or emailed application materials will not be accepted.

Required fields are indicated with an asterisk (*).

  • * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • CSU Website
    • Other
  • If you selected 'Public Job Posting" or "Other" please provide source.

    (Open Ended Question)

    • * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
      • Yes
      • No
    • * Are you able to perform the essential functions of this position with or without reasonable accommodation?
      • Yes
      • No
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