Senior Management Analyst - Remote QA & Compliance Lead

JobAps; Wilmington (DE); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Telework eligibility

Job summary

State of Delaware is seeking a Management Analyst III to provide senior-level analytical and compliance oversight for the Division of Vocational Rehabilitation. You will ensure data integrity, monitor contracts, evaluate vendor performance, and support statewide quality assurance initiatives.

You will lead development and continuous improvement of QA processes, conduct advanced data analysis, identify trends, measure outcomes, and maintain data quality across DVR databases.

Qualifications

• Three years experience conducting studies evaluating operations, programs, services, policies and procedures.
• Three years experience in descriptive statistics (mean, median, mode, std dev).
• Three years experience interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months designing studies with goals, data sources, sampling and collection methods.
• Six months making recommendations for changes to operations based on findings.
• Six months narrative report writing.
• Knowledge of inferential statistics (e.g., correlation, t-tests, f-tests, ANOVA).

Responsibilities

• Interviews staff, observes processes, gathers data for evaluating services and compliance with goals.
• Reviews data and performs statistical interpretation to inform policies and procedures.
• Analyzes data and develops solutions or alternative methods.
• Assesses effectiveness of operations in meeting goals and objectives.
• Provides technical assistance for management objectives and controls.
• Studies applicable legislation, orders and regulations.
• Recommends and assists with new techniques to improve operations and resource use.
• Documents findings and prepares implementation recommendations.
• May supervise administrative staff.

Skills

Data analysis

Statistical methods

Report writing

Job description

State of Delaware is seeking a Management Analyst III to provide senior-level analytical and compliance oversight for the Division of Vocational Rehabilitation. You will ensure data integrity, monitor contracts, evaluate vendor performance, and support statewide quality assurance initiatives.

You will lead development and continuous improvement of QA processes, conduct advanced data analysis, identify trends, measure outcomes, and maintain data quality across DVR databases.