Senior Mainframe CICS Systems Programmer (Remote)

Ensono; Columbus (OH); Hybrid; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

Health plan options

401k with company match

Fertility coverage and adoption/surrog

Paid parental leave

Education Reimbursement

Sabbatical

Wellness program

Flexible work schedule

Job summary

Ensono is seeking a Mainframe Systems Programmer focusing on CICS to provide premium support for z/OS environments. This role involves handling CSOs, problem resolution, and maintenance of CICS TS and related OEM products in a 24/7 global context.

You will collaborate with cross-functional teams to prepare partitions for annual OS upgrades, support migrations, and execute disaster recovery tasks. Strong communication and independent work ability are essential.

Qualifications

• Bachelor’s degree required and/or equivalent work experience.
• 5+ years experience on the zSeries (mainframe) platform including hands-on technical experience related to CICS TS and OEM product support.
• Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and OEM products.
• Thorough working knowledge and experience with IBM’s SMP/E.
• Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
• Thorough working knowledge of products used to monitor performance of CICS TS regions.
• Self-motivated and able to work independently.
• Must be able to multi-task and work under short deadlines and in high pressure situations.
• Excellent communication skills (written, verbal and presentations)
• Ability to work as part of a team, as well as independently.

Responsibilities

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide support on 24 x 7 x 365 basis and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards.
• Work with members of other functional towers in preparing customer partitions for regular operating system upgrade process via a checklist of proactive actions.
• Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner.
• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures.
• Implementing vendor product specific corrections (fixes) and
• Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer
• undefined

Skills

z/OS Mainframe

CICS TS

SMP/E

Analytical skills

Teamwork

Education

Bachelor’s degree or equivalent

Tools

CICS monitoring tools

Job description

Ensono is seeking a Mainframe Systems Programmer focusing on CICS to provide premium support for z/OS environments. This role involves handling CSOs, problem resolution, and maintenance of CICS TS and related OEM products in a 24/7 global context.

You will collaborate with cross-functional teams to prepare partitions for annual OS upgrades, support migrations, and execute disaster recovery tasks. Strong communication and independent work ability are essential.