Senior CICS z/OS Systems Engineer - Remote 24x7

Ensono; Richmond (VA); Remote; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Three health plan options

401k with company match

Education Reimbursement

Job summary

Ensono is seeking a Senior Mainframe Systems Programmer with strong CICS TS and z/OS experience to provide premium support for mainframe clients. The role involves primary issue resolution, 24x7 support across time zones, and collaboration with cross-functional teams on OS upgrades and migrations.

The ideal candidate has a Bachelor’s degree or equivalent, 5+ years on the zSeries platform, and deep knowledge of CICS TS, SMP/E, and performance monitoring tools.

Qualifications

• Bachelor’s degree required and/or equivalent work experience.
• 5+ years experience on the zSeries (mainframe) platform including hands-on experience with installation and maintenance of CICS TS and OEM product support.
• Thorough working knowledge of CICS TS and installation and tailoring of CICS TS and related OEM products.
• Thorough working knowledge and experience with IBM’s SMP/E.
• Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
• Thorough working knowledge of products used to monitor performance of CICS TS regions.
• Self-motivated and able to work independently.
• Able to multi-task and work under short deadlines and high pressure.
• Excellent communication skills (written, verbal and presentations).
• Ability to work as part of a team, as well as independently.

Responsibilities

• Fulfill CSOs for mainframe z/OS customers in a timely manner as they pertain to CICS TS and OEM software products.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide 24 x 7 x 365 support in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards.
• Collaborate with other towers to prepare customer partitions for annual OS upgrade via a proactive checklist.
• Support customer migration services related to CICS TS and OEM products.

Skills

Self-motivation

Analytical skills

Excellent communication

Teamwork

Multi-tasking under pressure

Education

Bachelor’s degree

Tools

CICS TS

IBM SMP/E

z/OS

OEM software products

Job description

Ensono is seeking a Senior Mainframe Systems Programmer with strong CICS TS and z/OS experience to provide premium support for mainframe clients. The role involves primary issue resolution, 24x7 support across time zones, and collaboration with cross-functional teams on OS upgrades and migrations.

The ideal candidate has a Bachelor’s degree or equivalent, 5+ years on the zSeries platform, and deep knowledge of CICS TS, SMP/E, and performance monitoring tools.