Senior Mainframe Applications Support Engineer

Accenture; Seattle (WA); On-site; USD 117,000 - 131,000; Full time

Job summary

Accenture Flex is hiring an Application Support Engineer to act as a software detective, resolving issues across multiple components of critical business systems. You will join a diverse, skilled network at Accenture and contribute to high-impact incidents and service improvements with expertise in mainframe environments.

Role focuses on engineering support, application remediation, IT troubleshooting, and collaboration across teams to ensure stability and performance for client solutions.

Qualifications

• Minimum 5 years of work exp.
• Minimum 5 years experience in Engineering Support is required.
• High School Diplom/GED

Responsibilities

• Analyze complex software issues and develop effective solutions to maintain system stability and performance.
• Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact.
• Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools.
• Provide expert guidance and knowledge sharing to support team members and foster a culture of learning.
• Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality.

Skills

Mainframe languages

COBOL

JCL/DB2/CICS

Java

MQ

CA7/REXX

Education

High School Diploma/GED

Tools

CA7

REXX

FTP/SFTP

Job description

Accenture Flex is hiring an Application Support Engineer to act as a software detective, resolving issues across multiple components of critical business systems. You will join a diverse, skilled network at Accenture and contribute to high-impact incidents and service improvements with expertise in mainframe environments.

Role focuses on engineering support, application remediation, IT troubleshooting, and collaboration across teams to ensure stability and performance for client solutions.