Senior Mainframe Application Support Engineer

Accenture; Atlanta (GA); On-site; USD 117,000 - 131,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid time off

Long-term disability

Job summary

Accenture Flex is hiring an Application Support Engineer to diagnose complex mainframe issues and drive rapid incident resolution. You will collaborate with cross-functional teams, manage remediation efforts, and contribute to best practices for service delivery within Accenture’s global network.

The role emphasizes extensive mainframe skills (DB2, CICS, COBOL, IMS, Java, MQ) and experience with CA7, REXX, FTP/SFTP. Local Atlanta-area onsite work and comprehensive benefits are included.

Qualifications

• Minimum 5 years of work exp.
• Minimum 5 years experience in Engineering Support is required.
• High School Diplom/GED

Responsibilities

• Analyze complex software issues and develop effective solutions to maintain system stability and performance.
• Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact.
• Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools.
• Provide expert guidance and knowledge sharing to support team members and foster a culture of learning.
• Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality.

Skills

Mainframe

DB2

CICS

COBOL

Java

MQ

Assembler

RACF

CA7

REXX

FTP

SFTP

Education

High School Diploma or GED

Tools

CA7

REXX

FTP

SFTP

Job description

Accenture Flex is hiring an Application Support Engineer to diagnose complex mainframe issues and drive rapid incident resolution. You will collaborate with cross-functional teams, manage remediation efforts, and contribute to best practices for service delivery within Accenture’s global network.

The role emphasizes extensive mainframe skills (DB2, CICS, COBOL, IMS, Java, MQ) and experience with CA7, REXX, FTP/SFTP. Local Atlanta-area onsite work and comprehensive benefits are included.