Senior Operations Controller: Luxury Inventory Leader

Brobston Group; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

Gucci is seeking a Senior Operations Controller to support governance, inventory integrity, compliance, and luxury service enablement. You will work with leadership to troubleshoot operational, service, facilities, and stockroom issues while ensuring exceptional client experiences.

The role emphasizes accurate inventory, process adherence, and collaboration with management to optimize efficiency in a fast-paced luxury environment.

Qualifications

• 3+ years of senior retail operations experience.
• Strong analytical and organizational skills.
• Knowledge of stock control procedures and inventory management software.

Responsibilities

• Oversee shipping and receiving processes and report issues to Store Director or Operations Manager.
• Ensure timely movement of merchandise while adhering to procedures (transfers, RTVs, damages).
• Maintain accurate, organized store inventory; oversee cycle counts and reconciliations.
• Develop ideas to increase efficiency and reduce operational costs.
• Support the team in selling process to deliver high client experience.
• Communicate discrepancies to management promptly.

Skills

Senior retail operations

Analytical skills

Organizational skills

Inventory management

Tools

Inventory management software

Job description

Gucci is seeking a Senior Operations Controller to support governance, inventory integrity, compliance, and luxury service enablement. You will work with leadership to troubleshoot operational, service, facilities, and stockroom issues while ensuring exceptional client experiences.

The role emphasizes accurate inventory, process adherence, and collaboration with management to optimize efficiency in a fast-paced luxury environment.