Luxury Sales Associate – Omnichannel & Clienteling

Coach

Albertville (MN)

On-site

USD 20,664 - 26,174

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid paternity and maternity leave
Commuter benefits
Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience and support daily store operations. You will build lasting client relationships, drive sales through cross-selling and product knowledge, and contribute to brand initiatives while collaborating with the team.

This role requires 1+ years in luxury retail, POS proficiency, and strong English; flexibility for nights, weekends, and peak seasons is expected.

Qualifications

  • 1+ years of sales experience in luxury retail.
  • Experience with POS operation and basic computer use.
  • Strong English proficiency.
  • Luxury retail background and social media familiarity is a plus.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Represent Coach as brand ambassador and adhere to service standards.
  • Build lasting client relationships through styling and product knowledge.
  • Drive sales via cross-selling and upselling.
  • Utilize POS, clienteling tools, and social selling to capture data.
  • Develop personal sales plans and meet KPIs.
  • Process transactions and support inventory and replenishment.

Skills

Sales experience
POS operation
English proficiency
Live-stream shopping
Social media savvy
Team player

Tools

POS system
iPad / laptop familiarity

Job description

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience and support daily store operations. You will build lasting client relationships, drive sales through cross-selling and product knowledge, and contribute to brand initiatives while collaborating with the team.

This role requires 1+ years in luxury retail, POS proficiency, and strong English; flexibility for nights, weekends, and peak seasons is expected.

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