Senior Luxury Retail Sales Support

Tapestry, Inc.; Wayne (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Wayne, NJ to help ensure store efficiency and brand experience. You will greet clients, assist with purchases at the cash wrap, and keep a well-organized sales floor, ensuring accurate processing from receipt to point of sale.

The role emphasizes strong English communication, fashion awareness, and the ability to multitask in a fast-paced luxury retail environment while upholding Loss Prevention standards.

Qualifications

• 1+ year of retail experience in luxury or service environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.
• Knowledge of fashion trends and competition in the marketplace.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.

Skills

Retail experience

Customer service

Communication

Attention to detail

English proficiency

Education

High school diploma or equivalent

Tools

Cash register systems

iPad / Mobile POS

Job description

Coach is seeking a Sales Support Associate in Wayne, NJ to help ensure store efficiency and brand experience. You will greet clients, assist with purchases at the cash wrap, and keep a well-organized sales floor, ensuring accurate processing from receipt to point of sale.

The role emphasizes strong English communication, fashion awareness, and the ability to multitask in a fast-paced luxury retail environment while upholding Loss Prevention standards.