Luxury Retail Sales Support Specialist - Flexible Schedule

kate spade new york; Newark (DE); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Résumé du poste

Coach is seeking a Sales Support Associate for its Newark-area store to help drive store success through excellent customer service and efficient operations. You will greet clients, assist with purchases, manage cash wrap, and ensure a well-organized sales floor that reflects the Coach brand.

The role requires strong product knowledge, cash handling skills, and the ability to multitask in a fast-paced environment while maintaining professional communication with customers and team members.

Qualifications

• 1+ year retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market.
• Experience with POS, iPad, and mobile POS systems.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English proficiency.

Responsabilités

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Connaissances

Customer service

Communication

Cash handling

Retail experience

Formation

High school diploma

Outils

POS systems

iPad familiarity

Description du poste

Coach is seeking a Sales Support Associate for its Newark-area store to help drive store success through excellent customer service and efficient operations. You will greet clients, assist with purchases, manage cash wrap, and ensure a well-organized sales floor that reflects the Coach brand.

The role requires strong product knowledge, cash handling skills, and the ability to multitask in a fast-paced environment while maintaining professional communication with customers and team members.