Senior Luxury Retail Sales Associate

Tapestry, Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York. The Sales Support Associate role supports store success by delivering warm, professional service at the cash wrap and maintaining a well‑organized sales floor.

You will assist with stock flow, merchandise updates, and customer outreach while upholding loss prevention standards; the position requires a flexible schedule including nights, weekends, and peak seasons.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Luxury retail

Cash handling

Multi-tasking

Education

High school diploma or equivalent

Tools

POS systems

iPad / laptop

Job description

Coach is a global fashion house founded in New York. The Sales Support Associate role supports store success by delivering warm, professional service at the cash wrap and maintaining a well‑organized sales floor.

You will assist with stock flow, merchandise updates, and customer outreach while upholding loss prevention standards; the position requires a flexible schedule including nights, weekends, and peak seasons.