Senior Luxury Retail Sales Associate

kate spade new york; Kansas City (MO); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition aid

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate role supports store success through friendly, efficient service at the cash wrap and on the sales floor.

Key responsibilities include welcoming clients, operating POS systems, processing shipments, and maintaining stock and merchandising standards. Flexible scheduling is required to meet business needs.

Qualifications

• 1+ year of retail experience preferred in luxury or premium brands.
• Strong customer service and communication skills.
• Familiarity with cash handling and POS systems is required.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash per policy.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS systems

English proficiency

Tools

POS systems

iPad/Mobile POS

Basic computer skills

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate role supports store success through friendly, efficient service at the cash wrap and on the sales floor.

Key responsibilities include welcoming clients, operating POS systems, processing shipments, and maintaining stock and merchandising standards. Flexible scheduling is required to meet business needs.