Luxury Retail Sales Support Specialist

Tapestry, Inc.; Asheville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Asheville, NC is seeking a Sales Support Associate to contribute to store success through warm, professional service at the cash wrap and on the floor. The role involves processing shipments, stocking, and maintaining visual merchandising while ensuring accurate POS transactions and a smooth customer experience.

Ideal candidates have luxury retail exposure, strong English communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ of previous retail experience (cashier/stock etc.), preferably in luxury retail service.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS and Internet).
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and update visual merchandising.
• Support sales floor activities and respond to customer requests.

Skills

Retail experience

Fashion trends

Cash register systems

Tech literacy

Tools

iPad / tablet

Mobile POS

Walkie talkie

Job description

Coach in Asheville, NC is seeking a Sales Support Associate to contribute to store success through warm, professional service at the cash wrap and on the floor. The role involves processing shipments, stocking, and maintaining visual merchandising while ensuring accurate POS transactions and a smooth customer experience.

Ideal candidates have luxury retail exposure, strong English communication, and the ability to multitask in a fast-paced environment.