Senior Luxury Client Advisor & Team Mentor

Maison Margiela; New York (NY); In loco; USD 33.000 - 34.000; Tempo pieno

Descrizione del lavoro

Maison Margiela, a Paris-based fashion house, is seeking a Senior Client Advisor for its New York boutique. You will lead by example in sales performance, clienteling excellence, and KPI achievement, delivering elevated service while developing the team.

Ideal candidates bring 5+ years in luxury retail, a strong client book, and a passion for fashion, with flexibility for weekend and holiday shifts. You will drive business through proactive outreach, appointments, and personalized styling.

Competenze

• 5+ years of experience in luxury retail or high-touch client-facing roles.
• Proven track record of exceeding sales targets and KPIs.
• Strong client book with demonstrated ability to build and retain relationships.

Mansioni

• Exceed individual sales targets and KPIs across conversion, UPT, ATV, and client retention.
• Lead by example on the sales floor with best-in-class selling techniques and luxury service standards.
• Drive business through proactive client outreach, appointment selling, and personalized styling.
• Identify opportunities to maximize sales and elevate store performance.

Conoscenze

Sales leadership

Clienteling

Luxury service

People leadership

Descrizione del lavoro

Maison Margiela, a Paris-based fashion house, is seeking a Senior Client Advisor for its New York boutique. You will lead by example in sales performance, clienteling excellence, and KPI achievement, delivering elevated service while developing the team.

Ideal candidates bring 5+ years in luxury retail, a strong client book, and a passion for fashion, with flexibility for weekend and holiday shifts. You will drive business through proactive outreach, appointments, and personalized styling.