Senior Client Advisor - Luxury Retail Leader

Yves Saint Laurent SAS; Costa Mesa (CA); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision care

Short disability

Long-term disability

Paid time off programs

Employee discount/perks

Retirement plan with employer contrib.

Résumé du poste

Saint Laurent America Holding Inc. is seeking a Senior Client Advisor to lead the client advisor team within the boutique leadership, delivering a sophisticated and lasting in-store experience while supporting the store's sales and KPI targets.

You will train and develop staff, maintain a proactive client relationship pipeline, and uphold the Maison values in every interaction with clients and colleagues.

Qualifications

• Leadership and team-motivation are essential for guiding the client advisor team.
• Strong sense of fashion and ability to create personalized looks.
• Entrepreneurial mindset and business orientation.
• Open-mindedness and comfort with audacity and authenticity in a luxury setting.
• Team-centric attitude to achieve shared goals.
• Comfort with using tools and new technologies; quick learner.

Responsabilités

• Oversee the client advisor team and drive sales targets.
• Train new client advisors and provide ongoing development.
• Cultivate a positive, collaborative work environment.
• Deliver outstanding client and after-sale service to visitors.
• Build a robust client portfolio and proactive business growth.
• Support front and back-of-house teams and uphold policies.

Connaissances

Leadership

Team management

Customer service

Fashion knowledge

Entrepreneurial mindset

Multitasking

Communication

Description du poste

Saint Laurent America Holding Inc. is seeking a Senior Client Advisor to lead the client advisor team within the boutique leadership, delivering a sophisticated and lasting in-store experience while supporting the store's sales and KPI targets.

You will train and develop staff, maintain a proactive client relationship pipeline, and uphold the Maison values in every interaction with clients and colleagues.