Luxury Client Advisor & Brand Ambassador

Brobston Group; Beverly Hills (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Maison Margiela in Beverly Hills is seeking a Client Advisor to serve as a brand ambassador and contribute to the store's commercial success. You will deliver a highly personalized client experience while consistently meeting individual and store sales objectives, leveraging product expertise and clienteling to grow loyalty and new client acquisition.

Reports To: Store Manager / Assistant Store Manager. Build long-lasting client relationships, manage a client portfolio, and participate in

Qualifications

• 2+ years of selling experience in fashion or luxury retail.
• Proven ability to meet sales goals and deliver exceptional service.
• Strong communication, active listening, and relationship-building skills.
• Excellent knowledge of current collections and brand heritage.
• Proficiency with CRM, POS, and clienteling platforms.

Responsibilities

• Achieve or exceed individual sales goals and contribute to store objectives.
• Build and manage a high-quality client portfolio with personalized outreach.
• Utilize CRM to record client preferences and follow-up opportunities.
• Invite clients to appointments, events, and brand experiences.
• Maintain welcoming, elevated client experiences aligned with the brand.

Skills

Clienteling

Sales goals

KPI awareness

Product knowledge

CRM proficiency

Brand storytelling

Negotiation

Job description

Maison Margiela in Beverly Hills is seeking a Client Advisor to serve as a brand ambassador and contribute to the store's commercial success. You will deliver a highly personalized client experience while consistently meeting individual and store sales objectives, leveraging product expertise and clienteling to grow loyalty and new client acquisition.

Reports To: Store Manager / Assistant Store Manager. Build long-lasting client relationships, manage a client portfolio, and participate in