Elite Luxury Client Advisor & Brand Experience Lead

OTB; Las Vegas (NV); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

Maison Margiela at OTB Group North America is seeking a Client Advisor to deliver a highly personalized luxury shopping experience and drive store sales. You will develop long-term client relationships through product knowledge, clienteling, and event participation, operating with an entrepreneurial mindset toward your client book.

The role reports to Store Management and emphasizes client acquisition, retention, and a premium brand experience across collections, with strong emphasis on

Qualifications

• 2+ years of selling experience, Fashion or Retail preferred.
• Ability to achieve sales goals and deliver exceptional service.
• Strong verbal and written communication for business goals.
• Excellent interpersonal and relationship-building skills.

Responsabilités

• Achieve or exceed individual sales goals and contribute to store objectives.
• Know and act on personal KPIs: Net Sales, ATV, UPT, Conversion.
• Increase basket size through cross-selling and complete-look selling.
• Use client insights to adjust selling strategies and share with management.
• Support product launches, events, and brand activations.
• Build and manage a high-quality client portfolio.

Connaissances

Selling experience

Customer service

Communication

Teamwork

Outils

CRM systems

POS systems

Clienteling tools

Description du poste

Maison Margiela at OTB Group North America is seeking a Client Advisor to deliver a highly personalized luxury shopping experience and drive store sales. You will develop long-term client relationships through product knowledge, clienteling, and event participation, operating with an entrepreneurial mindset toward your client book.

The role reports to Store Management and emphasizes client acquisition, retention, and a premium brand experience across collections, with strong emphasis on