Senior Luxury Client Advisor — Elevate Client Experiences

Moncler; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Moncler is seeking a Client Advisor who embodies the brand values and delivers exceptional luxury experiences. You will welcome every client, build long-term relationships through personalized service, and use clienteling to anticipate needs and drive store performance.

Reporting to the Client Advisor Manager or Store Manager, you will stay informed on Moncler's collections and promotions, maintain impeccable service standards, and collaborate with teammates to ensure a seamless, elevated client

Qualifications

• Welcome every client and deliver an exceptional luxury experience
• Build long-term client relationships through personalized service and proactive engagement
• Understand and anticipate client needs and recommend products and services to enhance the experience

Responsibilities

• Foster collaboration and teamwork within the store
• Deliver exceptional luxury experiences and embody Moncler's Client Promise
• Achieve and exceed individual sales goals and performance metrics
• Maintain knowledge of Moncler collections, promotions, and brand heritage
• Process sales transactions, omnichannel services, and after-sales requests
• Uphold Moncler standards of grooming, professionalism, and conduct
• Support inventory, merchandising, and store operations

Skills

Clienteling

Luxury customer service

Communication

Job description

Moncler is seeking a Client Advisor who embodies the brand values and delivers exceptional luxury experiences. You will welcome every client, build long-term relationships through personalized service, and use clienteling to anticipate needs and drive store performance.

Reporting to the Client Advisor Manager or Store Manager, you will stay informed on Moncler's collections and promotions, maintain impeccable service standards, and collaborate with teammates to ensure a seamless, elevated client