Senior Luxury Client Advisor

Brobston Group; Edina (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Gucci in Edina, MN seeks a Senior Client Advisor to support the Store Director and Team Manager in driving sales, training, and daily store operations. You will lead Client Advisors and represent Gucci with a focus on relationship building.

As a Gucci Ambassador, you will deliver exceptional client experiences, showcase product knowledge and heritage, network to attract new clients, and collaborate on onboarding and brand initiatives while working a retail schedule including evenings and

Qualifications

• Sales management experience in retail, luxury retail, or service-related industry preferred.
• Bachelor’s Degree in a related field is preferred.
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
• Industry awareness and strong business acumen.
• Strong verbal and written communication skills and excellent organizational skills.
• Flexibility to work a retail schedule which will include evenings, weekends, and holidays.

Responsibilities

• Provide supervision and guidance to Client Advisors on the selling floor to deliver high performance through a customer-centric attitude.
• Partner with the Team Manager to support real-time coaching and feedback to achieve business and product category goals.
• Assist in the development and growth within your team.
• Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management.

Skills

Sales management

Customer experience

Communication skills

Organizational skills

Flexibility

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Gucci in Edina, MN seeks a Senior Client Advisor to support the Store Director and Team Manager in driving sales, training, and daily store operations. You will lead Client Advisors and represent Gucci with a focus on relationship building.

As a Gucci Ambassador, you will deliver exceptional client experiences, showcase product knowledge and heritage, network to attract new clients, and collaborate on onboarding and brand initiatives while working a retail schedule including evenings and