Senior Disability Claims Specialist – Technical Expert

Prudential Financial; Mississippi; On-site; USD 65,000 - 90,000; Full time

Job summary

Prudential Financial, a global leader in financial services, seeks a Disability Claims Specialist to join the Long-Term Disability Core Team within Group Insurance Disability Organization. The role requires applying deep claim management knowledge and sound judgment to guide claim professionals, support the Team Lead, and promote high-quality outcomes.

The role emphasizes technical guidance, coaching, and collaboration to prioritize actions for maintaining claim block health, while ownership

Qualifications

• Minimum 3 years of long-term disability claim management experience.
• Advanced knowledge of long-term disability policy provisions, medical and vocational considerations.
• Proven ability to independently analyze complex or high-risk claim scenarios and recommend sound strategies.
• Demonstrated success coaching claim professionals and providing actionable feedback.
• Ability to interpret claim data and trends to identify emerging risks and improve block health.

Responsibilities

• Serve as a technical expert to guide claim professionals on complex matters.
• Provide guidance on policy interpretation, medical and vocational considerations, claim strategy and benefit eligibility.
• Coach claim professionals to strengthen critical thinking and consistent claim practices.
• Analyze claim activity to identify trends, risks, and opportunities for coaching or process improvement.
• Support training, knowledge sharing, and skill-building for the team.
• Assist on high-risk, escalated, or technically complex claims with recommended approaches.

Skills

LD claim management

Technical guidance

Coaching

Data analysis

Tools

Microsoft Teams

Word

Excel

Job description

Prudential Financial, a global leader in financial services, seeks a Disability Claims Specialist to join the Long-Term Disability Core Team within Group Insurance Disability Organization. The role requires applying deep claim management knowledge and sound judgment to guide claim professionals, support the Team Lead, and promote high-quality outcomes.

The role emphasizes technical guidance, coaching, and collaboration to prioritize actions for maintaining claim block health, while ownership