Senior Loan Servicing Manager

Availa Bank; Carroll (IA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA option

Company paid life

401K ESOP

Disability insurance

FSA & dependent care

Tuition assistance

EAP

Job summary

Availa Bank is seeking a Loan Servicing Manager to lead the Loan Servicing and Loan Operations teams. You will supervise staff, ensure timely loan processing, and maintain accurate data in core systems while upholding regulatory and policy standards.

Role emphasizes leadership, analytical skills, and collaboration with cross-functional teams to support financial accuracy and customer service across multiple locations.

Qualifications

• Minimum 3 years in Loan Servicing.
• 2+ years of supervisory/leadership experience preferred.
• Strong math and numeric accuracy for loan calculations.

Responsibilities

• Provide leadership for Loan Servicing and Loan Operations teams.
• Escalate and resolve complex loan servicing issues with accuracy.
• Oversee loan maintenance, accounting, and system activities.
• Ensure compliance with regulatory requirements and internal controls.

Skills

Supervisory experience

Leadership

Loan Servicing

Math skills

Typing speed

Communication skills

Attention to detail

Time management

Problem solving

Regulatory knowledge

Education

High school diploma or equivalent

Job description

Availa Bank is seeking a Loan Servicing Manager to lead the Loan Servicing and Loan Operations teams. You will supervise staff, ensure timely loan processing, and maintain accurate data in core systems while upholding regulatory and policy standards.

Role emphasizes leadership, analytical skills, and collaboration with cross-functional teams to support financial accuracy and customer service across multiple locations.