Senior Living Sales Counselor

TSP talent; Collier Township (PA); On-site; USD 42,000 - 70,000; Full time

Job summary

TSP talent seeks a compassionate, relationship-focused guide to help older adults and families explore independent living and care options in Collier Township, PA. You will learn each prospect’s needs, clearly explain services, and coordinate personalized community visits with empathy.

You will assess needs, match options, and partner with teams to follow up on inquiries while maintaining accurate records. This role focuses on respectful, clear communication and smooth resident transitions.

Qualifications

• Consultative sales experience with a focus on service.
• Excellent communication and relationship-building skills.
• Compassionate, respectful approach; commitment to integrity and inclusion.
• Ability to collaborate across teams and continuously improve processes.

Responsibilities

• Consultatively assess prospect needs and match them to appropriate community options.
• Coordinate individualized community tours/visits and support the exploration process.
• Partner with community teams to follow up on inquiries and nurture leads.
• Maintain accurate, complete prospect records and document interactions.
• Support outreach efforts to strengthen engagement and resident transitions.
• Help residents transition smoothly into the right next chapter.

Skills

Consultative sales

Communication

Relationship-building

Cross-team collaboration

Job description

Provide compassionate, relationship-focused guidance to older adults and their families as they explore independent living and care options. Learn each prospect's needs, clearly explain available services, and coordinate personalized community visits. Lead families through the decision-making process with clarity, respect, and empathy.

Key Duties

• Consultatively assess prospect needs and match them to appropriate community options.
• Coordinate individualized community tours/visits and support the exploration process.
• Partner with community teams to follow up on inquiries and nurture leads.
• Maintain accurate, complete prospect records and document interactions.
• Support outreach efforts to strengthen engagement and resident transitions.
• Help residents transition smoothly into the right next chapter.

Qualifications & Skills

• Consultative sales experience with a strong focus on service.
• Excellent communication and relationship-building skills.
• Compassionate, respectful approach; commitment to integrity and inclusion.
• Ability to collaborate across teams and continuously improve processes.