Senior Living Sales Coordinator | Growth & Move-in Support

The Arbor Company; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free meals

Wellness resources

Competitive pay

Paid time off

Volunteer opportunities

Health insurance

401K with employer matching

Tuition assistance

Student loan repayment assistance

Emergency financial assistance

Job summary

The Arbor Company in Memphis, TN is seeking a Sales Coordinator to support the sales and marketing team by handling prospective resident communications and administrative tasks.

Under direction of community sales leadership, you will manage leads, track communications, present community benefits, and coordinate move-in processes and events.

This role requires a positive, energetic team player who can work weekends and evenings to meet prospective residents and families.

Qualifications

• Previous administrative and/or customer service experience preferred.
• Positive, energetic and enthusiastic attitude, ability to work as a team member.
• Availability to work some weekends, some evenings and special occasions.

Responsibilities

• Assist in maintaining up-to-date records of all communication with prospective customers using lead management system.
• Track each prospective resident from initial contact to the close, and finally, through the move-in process.
• Maintain a strong knowledge of community’s unique selling points, including benefits and services provided to residents and rates.
• Presenting the benefits of the community to the prospect and explaining how the needs of the prospect can be met.
• Introducing prospects and their families to other associates, residents and families and providing opportunities for them to experience the benefits of the community.
• Inviting family members to become involved with the community through volunteer opportunities.
• Provide the prospective resident or resident family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in.
• Assist with planning and participate in sales initiatives and events.
• Schedule move-in meeting for new resident and coordinate the participation of required community team members.

Skills

Administrative experience

Customer service

Team player

Weekend/evening availability

Job description

The Arbor Company in Memphis, TN is seeking a Sales Coordinator to support the sales and marketing team by handling prospective resident communications and administrative tasks.

Under direction of community sales leadership, you will manage leads, track communications, present community benefits, and coordinate move-in processes and events.

This role requires a positive, energetic team player who can work weekends and evenings to meet prospective residents and families.