Senior Living Community Growth Director

Arbor Company; Memphis (TN); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Performance-based bonus

Free meals during shifts

Health insurance

401(k) with company match

Paid time off

Tuition assistance

Student loan repayment assistance

Employee assistance program

Emergency financial assistance

Flexible scheduling / Get paid on your

Career growth opportunities

Great Place to Work certification

Job summary

Opus East Memphis Senior Living, part of The Arbor Company, seeks a Community Sales Director to lead sales and marketing, building relationships with families and referral partners in Memphis. The role focuses on growing occupancy, guiding families through decisions, and delivering exceptional service in a senior living community.

You will collaborate with the leadership team to drive revenue, manage the sales process using CRM, and maintain accurate metrics.

Qualifications

• Minimum of two years of senior living sales and marketing leadership experience.
• Proven ability to achieve occupancy and revenue goals.
• Strong relationship-building and communication skills.

Responsibilities

• Lead all community sales and marketing efforts to achieve occupancy and revenue goals.
• Build trusted relationships with prospective residents and their families throughout the decision-making process.
• Develop strong referral partnerships with hospitals, physicians, rehabilitation centers, case managers, and other healthcare professionals.
• Generate qualified leads through networking, community outreach, and business development.
• Plan and execute marketing events, educational seminars, and community programs.
• Manage the full sales process from inquiry through move-in using CRM tools.
• Conduct personalized community tours and follow-up communications.
• Collaborate with the Executive Director and leadership team to support community success.
• Maintain accurate sales metrics, reporting, and pipeline management.
• Represent Opus East Memphis Senior Living professionally within the local community.

Skills

Senior living sales leadership

Relationship building

Communication skills

CRM proficiency

Microsoft Office

Tools

CRM tools

Microsoft Office Suite

Job description

Opus East Memphis Senior Living, part of The Arbor Company, seeks a Community Sales Director to lead sales and marketing, building relationships with families and referral partners in Memphis. The role focuses on growing occupancy, guiding families through decisions, and delivering exceptional service in a senior living community.

You will collaborate with the leadership team to drive revenue, manage the sales process using CRM, and maintain accurate metrics.